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Sunday 11 May 2014

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9 Secrets Of Sales Success

 For you to be a successful sales person, there are some secrets that you need to put in place that will not just make you successful in sales,but also will make your sales business to be fun instead of being boring as many may view it. they are skills that comes naturally.

The following are the outlined 9 secrets:

1) Have a valid agenda:  There are no hidden agendas, every issue that arises has to be negotiated in the open and must fit into one of these five categories:
(a.) Problem
(b.) your baggage 
(c.)their baggage
(d.)what you want
(e.)What they want
(f.)what happens next
2) Expect the “No”: A good script begins with a calm invitation for your prospective customer to say “No”, such as ‘Well John i have no idea whether what we do have any relevance to your business, I don’t  just know, may be it doesn’t, if not just tell me I will get off the phone.’ But if who ever handles your invitation to say “No”,  you put such a prospect at ease, for you make him/her feel in control.
3) Discipline your emotions: You have no expectations, you are not needy. Turn your mind into a blank slate mode.If you start to feel emotions during your conversation,take a deep breath and regain self –control. Your customer doesn’t need to like you. Simply be direct, authentic and calm.

4) practice natural speaking: A high pitched voice or talking too quickly reveals your neediness, so do talking too much, name-dropping and trying to impress your prospect. Your speaking style is your best ally or worst saboteur during conversation, nurture it as you keep reminding yourself: “No neediness”.

5) Ask Interrogative-led Questions: Begin questions with: “Who, What, Where, Why and How”, rather than with a verb. These get your prospect talking and revealing his needs and positions. Try to answer questions with a question to get him talk more.

6) Listen and take Notes: Take detailed note during your conversation, you should be listening more than talking and asking the kinds of questions that provides you with valuable information that you might use later on. Make no assumptions simply base your next question on what the prospective customer has provided.

7) Shape a Vision: Base on what the customer has provided or revealed, help the customer to see his or her problems clearly and also help the customer to see that you have provided the solution to his/her problem.
8) Never think about Closing: Do not think about, hope for or plan for the outcome. Focus instead on what you can control: Your behavior and activities during the conversation period. As long as you are asking questions, listening to your customer and helping him or her to see the problem and solution, you are focusing on the right things.
9) Invite a “No” again:  As the conversation is winding down invite your prospect once again to say “No”, let him know that there will be no hard feelings if he decides that your product or services are not for him/her after all, you will be amazed at how inviting a customer to say no reliefs pressure and turns opponent into allies.
By following this nine secret of sales success i have written,you will see that your sales business will take a better form. Try not to miss my next post for it will be more detailed.
THANK YOU…

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